1. Overview
The Business Agility Group of Companies ("we," "us," "our") operates GOBI AI™. This Privacy Policy explains how we collect, use, and protect your information when you use our Service. We are committed to protecting your privacy.
2. Information We Collect
- Account Information: Name, email address, and profile data provided at registration.
- Usage Data: Conversations, documents uploaded, and feature interactions — used solely to provide the Service to you.
- Billing Information: Subscription plan and billing status. Payment details are handled entirely by PayPal and never stored on our servers.
- Technical Data: Browser type, IP address, and usage analytics to improve platform performance.
3. How We Use Your Information
- To provide, operate, and improve the GOBI AI™ platform
- To process payments and manage your subscription
- To send service-related communications (onboarding, billing, security alerts)
- To respond to support inquiries and contact form submissions
- To analyze aggregate usage trends for platform improvements
4. Data We Do NOT Use
We do not use your conversation content or uploaded documents to train AI models. Your data is yours.
5. Data Sharing
We do not sell your personal data. We share data only with:
- PayPal: For secure payment processing.
- AI Model Providers: Prompts are sent to AI providers (e.g., Anthropic, Google) to generate responses. These providers have their own data handling policies.
- Legal Requirements: We may disclose data if required by law or to protect our rights.
6. Data Security
We use industry-standard encryption (TLS) for data in transit and secure storage for data at rest. Access to user data is restricted to authorized personnel only.
7. Data Retention
We retain your account data as long as your account is active. Conversation history is retained to provide the Service. You may request deletion of your data by contacting us at privacy@whitfieldgroup.ai.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of non-essential communications
To exercise these rights, contact privacy@whitfieldgroup.ai.
9. Cookies
GOBI AI™ uses essential session cookies for authentication. We do not use third-party advertising cookies.
10. Changes to This Policy
We may update this Privacy Policy. We will notify you of significant changes by email. Continued use of the Service constitutes acceptance.